Compleo is happy to help you
Hardware
Product and sales enquiries
Are you interested in charging infrastructure but not yet a Compleo customer?
Are you planning a specific project and looking for an individual solution for your requirements? Here you can request our competent advice for business customers.
Your request
Hardware service requests
If you need help with hardware problems, e.g. troubleshooting, repairs or warranty enquiries, our hardware service team is at your disposal. The hardware team is working at best to provide you with support as soon as possible.
Please complete our web form so that your enquiry can be processed and registered in our system. You can provide detailed information.
Information about your hardware invoice
Please send your questions about a Compleo invoice to the following e-mail address. This is how you can reach the team directly.
Software
Backend, Software Services & APIs
Do you have specific questions about the software product Compleo ENTERPRISE (wallbe HUB Portal)? As an ENTERPRISE user, please contact: wallbe-hub@compleo-cs.com
For all other software-related questions, especially around the eOperate portal, such as sales enquiries, product information, technical support, billing enquiries or compatibility issues with chargers, our competent software team is at your service. Your contact: help@emobility.software
Make a request for software services
Real-time information: Our system status can always be checked following this link.